The Role of Virtual Communities in the Customization of e-Services

(Re) Making the Procrustean Bed? Standardization and Customization as Competing Logics in Healthcare

Recent years have witnessed a parallel and seemingly contradictory trend towards both the standardization and the customization of healthcare and medical treatment. Here, we explore what is meant by ‘standardization’ and ‘customization’ in healthcare settings and explore the implications of these changes for healthcare delivery. We frame the paradox of these divergent and opposing factors in te...

Best of Both Worlds; Comment on “(Re) Making the Procrustean Bed? Standardization and Customization as Competing Logics in Healthcare”

This article builds on Mannion and Exworthy’s account of the tensions between standardization and customization within health services to explore why these tensions exist. It highlights the limitations of explanations which root them in an expression of managerialism versus professionalism and suggests that each logic is embedded in a set of ontological, epistemological and moral commitments wh...

Researching the Co-Existence and Continuity of Standardization and Customization in Healthcare: A Response to Recent Commentaries

A New Trust Model for B2C E-Commerce Based on 3D User Interfaces

Lack of trust is one of the key bottle necks in e-commerce development. Nowadays many advanced technologies are trying to address the trust issues in e-commerce. One among them suggests using suitable user interfaces. This paper investigates the functionality and capabilities of 3D graphical user interfaces in regard to trust building in the customers of next generation of B2C e-commerce websit...

How e-learning creates new opportunities in hospital settings? Innovations in a low resource setting

Background: E-learning and telemedicine have become common methods in changing and developing medical education and clinical processes. The purpose of this study was to describe the innovations of blending e-Learning into the educational and medical processes of hospital services Methods: The process of action research included plan, act, observation and reflection was followed. Implementation,...